Does Email Marketing Work in India? Here’s What the Data Shows


Email marketing has been a popular tool for businesses worldwide to reach out to their target audience. In India, the use of email marketing has been on the rise in recent years, but the question remains, does it actually work? We have gathered data from various sources to answer this question and provide you with some helpful insights.

According to a report by Statista, the number of email users in India is expected to reach over 500 million by 2023. This makes email marketing a valuable tool for businesses to reach a large audience. However, it is important to note that not all email marketing campaigns are successful.

One of the biggest challenges for email marketing in India is the high rate of spam emails. Many people receive promotional emails that they did not sign up for and are not interested in. This has led to a negative perception of email marketing in general.

To combat this issue, businesses need to focus on creating targeted and personalized email campaigns. According to a study by Campaign Monitor, emails with personalized subject lines are 26% more likely to be opened. Additionally, emails that are segmented based on the recipient’s interests and preferences have a higher conversion rate.

Another important factor to consider is the timing of the email. Sending promotional emails during peak business hours may not be effective as people are likely to be busy. It is best to send emails during non-peak hours, such as early morning or late evening, to increase the chances of the email being read and acted upon.

A report by DMA India found that email marketing has an ROI of 38:1 on average. This means that for every rupee spent on email marketing, businesses can expect to earn 38 rupees in return. This is a significant return on investment and highlights the potential of email marketing in India.

In conclusion, email marketing can be an effective tool for businesses in India if done correctly. It is important to focus on personalization, segmentation, and timing to increase the chances of success. With the increasing number of email users in India, businesses should not overlook the potential of email marketing as a valuable marketing tool.

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